Geneva Station

Cornavin station guide

Meet & Greet and luggage assistance

Arriving by train at Geneva Cornavin? A chauffeur or an assistant waits for you on the platform or in the concourse with a name sign and carries your luggage. Two options, also designed for families, groups and reduced-mobility travellers.

Two welcome options

Option 1 — Greeting + luggage

From CHF 90 (+CHF 30 per additional person)

  • Name-sign welcome on the arrival platform or in the concourse
  • Help carrying your luggage to your vehicle
  • Ideal alongside a transfer (airport, hotel, the Alps)

Option 2 — Extended assistance

From CHF 150 (+CHF 30 per additional person)

  • Everything included in Option 1
  • Escort from the platform to your taxi, a nearby hotel or your onward connection (train, bus, tram)
  • Assistance suited to families, groups and reduced-mobility travellers

How to book

Book online at least 2 hours before your train arrives, stating your train number and arrival time. Add “meet & greet” in your booking notes.

Frequently asked questions

Where does the chauffeur wait for me?

On the arrival platform or in the main concourse of Geneva Cornavin station, with a name sign.

How much does it cost?

Greeting with luggage help is CHF 90; extended assistance is CHF 150; plus CHF 30 per additional person.

Can I book it without a transfer?

Yes. The escort (Option 2) can be booked on its own. Option 1 usually accompanies a transfer to the airport, a hotel or the Alps.

How far in advance should I book?

Book at least 2 hours before your train arrives, stating your train number and arrival time.

Request a station welcome (no transfer)